Below is a list of our most Frequently Asked Questions. We hope you find them helpful. If you need further information please contact us.
Tulleys Escape is a live escape room gaming experience located in Crawley. You enter a game scenario with friends, family or work colleagues for an hour and solve a series of puzzles and mysteries. You will need to search high and low for clues and work together if you want to escape.
NO, you will NOT be locked in.
Visitors are at no point locked in our Escape Room experiences and they are observed at all times.
The puzzles may be too demanding for those aged 12 years and under, so they must be accompanied by at least one paying adult (18+) in the Escape Rooms and Games
The experience is also not suitable for those under 8 years old, and unfortunately will not be permitted to enter and take part, however babies in arms or baby carriers are welcome.
Children under 16 MUST be accompanied by an adult - on site - but not necessarily in the Escape Room.
Yes, we do provide free carer tickets at our Escape Rooms. When booking online, please select the number of players required -excluding the carer that will be in attendance. Upon arrival of the day of your visit we ask that you bring photo ID and provide one of the following as supporting evidence for the requirement of a carer:
These must display a valid date that covers the date of your visit and must be presented for each person that requires a carer. Should the person require more than 1 carer, a GP/Consultant letter must be provided.
Please additionally note that we can only permit a maximum number of 8 players per game and the player who is attending as the carer should be accounted for in this allocation of players.
If you are not sure if you’re documentation is valid, please send a copy via email to [email protected] who will be able to assist.
YES. When you book a room with us, only your group will be entering the experience during your chosen time slot.
A staff member will monitor your progress on CCTV, and will be ready to provide you with clues when needed, so you can move forwards through the game.
Reservations can only be made online through our website. For parties, team-building and other events you can contact us on 01342 718472.
Yes, you can add more players, even after you have made the booking, but it must not exceed 8. The additional player(s) can pay on arrival.
Due to uneven floor levels and the activities involved we advise against pregnant persons from entering the rooms. However if you do decide to book we would advise booking The Outfitters.
Yes, you can, but you may already know the solutions to some of the puzzles. Usually if you fail to escape within the allocated 60 minutes but you are very close to the end, we will let you continue to finish the game.
Please arrive 15 minutes before your booked session for your briefing and introduction.
The experience will last up to 90 minutes; this consists of 60 minutes of being in the room plus briefing and debriefing.
Yes - all five of our escape rooms are fitted with air conditioning units to keep players comfortable.